Questions, answered straight.

No. Most of our clients aren't. We do the engineering; you tell us how the business actually works. The audit is conducted in plain language, and everything we hand over comes with training for your team.

Tools automate a task; we automate your operation. A subscription doesn't map your processes, connect your systems, handle your exceptions or train your people. We do — and what we build, you own.

It depends on scope, which is exactly what the audit establishes. Every roadmap we deliver shows the projected return next to the price, so you approve work knowing the math. No audit, no quote — we don't guess.

Six weeks is the typical path from the start of the audit to the first automation running in production. The audit takes two weeks, design two more, and you see a working demo every Friday from week five — then the Prove step measures it against your numbers before it scales.

Small and senior. The people in your kickoff are the people who ship your systems — no juniors learning on your invoice, no handoffs to a delivery team you've never met.

No — the opposite. We build on what you already own: your CRM, your ERP, your inboxes, your spreadsheets. Automation that requires ripping out your stack first is a red flag, not a roadmap.

We're model-agnostic: Claude, OpenAI and others, chosen per task, alongside orchestration tools like n8n and Make where they fit. Recommendations are driven by your requirements and your data constraints, not by our partnerships.

Everything runs inside your infrastructure and your accounts wherever possible. We work under NDA by default, document every data flow, and design agents with least-privilege access and human escalation built in.

It's designed for that day one: every action is logged, reversible where possible, and anything uncertain escalates to a named human instead of guessing. Monitoring catches drift before your customers do.

You keep everything: the systems, the documentation, the credentials, the trained team. Ongoing monitoring and support are available, but they're optional — independence is the deliverable.